Verifying Your ba990 Account
Account verification is how we make sure your wallet and your ba990 account belong to the same person. It protects your funds and keeps your withdrawal path clear. You will be asked for a government-issued photo ID and, in some cases, a short proof that the wallet number you registered matches your identity. Submit through the account settings upload tool — we
review documents and notify you by account message. A verified account has no withdrawal holds caused by identity mismatches.
- Prepare your ID — A national ID card or passport photo is accepted. Make sure the image is clear and all four corners are visible.
- Upload via account settings — Go to the verification section inside your account, use the upload tool, and attach the document image directly from your phone.
- Wallet match check — If the name on your wallet differs from your registered name, flag this in the notes field so our team can review it correctly.
- Verification confirmed — Once reviewed, your account status updates and future withdrawals are processed without identity-related holds.